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PCS employs a team of field experienced help desk trainers and installers who answer customer support calls on PCS’ toll free hot line (800-247-3061 Ext.3). Technical support is delivered via Citrix based remote desktop technology. This allows our support technicians to better examine and diagnose system issues to resolve problems. Our technical support team is available during all school operating hours, 7am-7pm E.S.T.

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PCS Support Center

Feel free to use one of our many support resolution options.

  1. 1. Call us during office hours:
    Monday to Friday you can call (800) 247-3061 Ext 3

  2. 2. E-mail our Support Team 24/7 at

  3. 3. Use our Help feature powered by Live Help

  4. 4. Resolution Knowledge Database

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To Login To PCS Knowledge Base, E-mail access@Pcsrcs.com and request an access Code.    To Login To PCS Knowledge Base, E-mail access@Pcsrcs.com and request an access Code. Resolution Knowledge Database
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